Support
Help with InvoiceGrid.
Email support@invoicegrid.com.au and a person will reply. Tell us your business name and, if it's about an invoice, its number.
You received an invoice or reminder through InvoiceGrid
InvoiceGrid sends invoices and payment reminders for Australian businesses, only to their own customers. It never sends marketing.
For a question about the invoice itself, reply to the email or use the invoice page it links to. Your answer goes to the business that sent it.
If something looks wrong, such as bank details that have changed or a business you don't deal with, don't pay it. Report it on the invoice page, or email security@invoicegrid.com.au.
You use InvoiceGrid for your business
Email support@invoicegrid.com.au from the address you sign in with. Include what you were doing and, if it's about an invoice, its number from Xero. Please don't send passwords or bank details by email.
Security and privacy
To report a security problem, email security@invoicegrid.com.au. For how we handle personal information, see the privacy policy. The terms say what InvoiceGrid does and what it asks of you.